[Boxbackup-dev] Current open tickets
andrew.habashi at bell.ca
andrew.habashi at bell.ca
Mon May 9 21:18:54 BST 2011
Hi Chris
No, rpm -qf `which bbstored does not output anything
I ran the command yum install strace as root and it is installing
Andrew Habashi
Coordination and Programming Specialist | Spécialiste Programmation et Coordination
T : 514 397-6036 M : 514 972-8165
andrew.habashi at bell.ca
-----Original Message-----
From: Chris Wilson [mailto:chris at qwirx.com]
Sent: May 9, 2011 3:46 PM
To: Habashi, Andrew (6038733)
Cc: 'boxbackup-dev at boxbackup.org'; 'trac at boxbackup.org'; 'Nicholas-Karl'; 'James O'Gorman'
Subject: RE: [Boxbackup-dev] Current open tickets
Hi Andrew,
On Mon, 9 May 2011, andrew.habashi at bell.ca wrote:
> My issue is not listed below, this is why I am communicating by email
> with the developers
Please don't take the weekly notification of outstanding bugs to mean that
we are not recognising or responding to the issue you've reported. It is
an automated system, nothing more.
We don't use tickets for support requests, because this list is not a
contract support channel, it is a best effort service by volunteers to
help other users in their own time and of their own free will, as and when
they feel like it.
The reason I have not opened a ticket is that I have not yet been
able to identify an actual bug in the software. I'm still trying to work
out, with your help, what is going wrong on your server.
> rpm -qf `which bbstored does not tell me anything
If this command doesn't output anything at all, then your system is
seriously broken way beyond box backup, and I can't advise you what to do
with it apart from replace it with a freshly built system.
If the command does output something, what does it say? It might not tell
you anything, but the output might help us to understand what's going on.
> and also, how do I install strace so I can run strace -f -s 128 bbstored
Does "yum install strace" help?
Cheers, Chris.
--
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\ __/ / ,__(_)_ | Chris Wilson <chris+sig at qwirx.com> Cambs UK |
/ (_/ ,\/ _/ /_ \ | Security/C/C++/Java/Ruby/Perl/SQL Developer |
\__/_/_/_//_/___/ | We are GNU : free your mind & your software |
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