[Box Backup] backup issue

Thu Nov 24 13:22:24 GMT 2005

I set the ExtendedLogging option to yes on both sides and here are the logs:

Client:

A lot of messages like these:

Nov 24 12:56:04 client bbackupd[15996]: Receiving stream, size 40553
Nov 24 12:56:20 client bbackupd[15996]: Send
ListDirectory(0x5ec39,0xffffffff,0xc,true)
Nov 24 12:56:20 client bbackupd[15996]: Receive Success(0x5ec39)
Nov 24 12:56:20 client bbackupd[15996]: Receiving stream, size 472633
Nov 24 12:56:22 client bbackupd[15996]: Send
ListDirectory(0x6082c,0xffffffff,0xc,true)
Nov 24 12:56:22 client bbackupd[15996]: Receive Success(0x6082c)
Nov 24 12:56:22 client bbackupd[15996]: Receiving stream, size 193
Nov 24 12:56:22 client bbackupd[15996]: Send
ListDirectory(0x6082f,0xffffffff,0xc,true)
Nov 24 12:56:23 client bbackupd[15996]: Receive Success(0x6082f)
Nov 24 12:56:23 client bbackupd[15996]: Receiving stream, size 201
Nov 24 12:56:23 client bbackupd[15996]: Send
ListDirectory(0x60832,0xffffffff,0xc,true)
Nov 24 12:56:23 client bbackupd[15996]: Receive Success(0x60832)
Nov 24 12:56:23 client bbackupd[15996]: Receiving stream, size 513
Nov 24 12:56:23 client bbackupd[15996]: Send
ListDirectory(0x6083a,0xffffffff,0xc,true)
Nov 24 12:56:23 client bbackupd[15996]: Receive Success(0x6083a)
Nov 24 12:56:24 client bbackupd[15996]: Receiving stream, size 313

But now:

Nov 24 13:17:50 client bbackupd[15996]: Send
ListDirectory(0x6083f,0xffffffff,0xc,true)
Nov 24 13:17:50 client bbackupd[15996]: Send
SetClientStoreMarker(0x4064ea0183780)
Nov 24 13:17:50 client bbackupd[15996]: Exception caught (7/34), reset
state and waiting to retry...
Nov 24 13:19:30 client bbackupd[15996]: File statistics: total file size
uploaded 0, bytes already on server 0, encoded size 0
Nov 24 13:19:30 client bbackupd[15996]: Beginning scan of local files

And the over again:

Nov 24 13:19:30 client bbackupd[15996]: Opening connection to server
server...
Nov 24 13:19:31 client bbackupd[15996]: Send Version(0x1)
Nov 24 13:19:31 client bbackupd[15996]: Receive Version(0x1)
Nov 24 13:19:31 client bbackupd[15996]: Send Login(0x2000,0x0)
Nov 24 13:19:31 client bbackupd[15996]: Receive
LoginConfirmed(0x405d12cdfa280,0xcdac8,0x780000,0xf00000)
Nov 24 13:19:31 client bbackupd[15996]: Connection made, login successful
Nov 24 13:19:31 client bbackupd[15996]: Send ListDirectory(0x1,0x2,0xc,false)
Nov 24 13:19:32 client bbackupd[15996]: Receive Success(0x1)
Nov 24 13:19:32 client bbackupd[15996]: Receiving stream, size 96
Nov 24 13:19:32 client bbackupd[15996]: Send
ListDirectory(0x2,0xffffffff,0xc,true)

The corresponding server logs look like this:

Nov 24 13:03:07 back bbstored[19541]: Receive
ListDirectory(0x31c8,0xffffffff,0xc,true)
Nov 24 13:03:07 back bbstored[19541]: Send Success(0x31c8)
Nov 24 13:03:07 back bbstored[19541]: Send Success(0x31c8)
Nov 24 13:03:07 back bbstored[19541]: Sending stream, size 465
Nov 24 13:03:07 back bbstored[19541]: Receive
ListDirectory(0x445c,0xffffffff,0xc,true)
Nov 24 13:03:07 back bbstored[19541]: Receive
ListDirectory(0x445c,0xffffffff,0xc,true)
Nov 24 13:03:07 back bbstored[19541]: Send Success(0x445c)
Nov 24 13:03:07 back bbstored[19541]: Send Success(0x445c)
Nov 24 13:03:07 back bbstored[19541]: Sending stream, size 89
Nov 24 13:03:07 back bbstored[19541]: Receive
ListDirectory(0x3277,0xffffffff,0xc,true)
Nov 24 13:03:07 back bbstored[19541]: Receive
ListDirectory(0x3277,0xffffffff,0xc,true)
Nov 24 13:03:07 back bbstored[19541]: Send Success(0x3277)
Nov 24 13:03:07 back bbstored[19541]: Send Success(0x3277)
Nov 24 13:03:07 back bbstored[19541]: Sending stream, size 89
Nov 24 13:03:07 back bbstored[19541]: Receive Finished()
Nov 24 13:03:07 back bbstored[19541]: Receive Finished()
Nov 24 13:03:07 back bbstored[19541]: Session finished
Nov 24 13:03:07 back bbstored[19541]: Send Finished()
Nov 24 13:03:07 back bbstored[19541]: Send Finished()
Nov 24 13:11:15 back bbstored[19442]: in server child, exception
Connection Protocol_Timeout (Probably a network issue between client and
server.) (7/41) -- terminating child
Nov 24 13:14:14 back bbstored/hk[19436]: Starting housekeeping
Nov 24 13:15:16 back bbstored/hk[19436]: Finished housekeeping
Nov 24 13:19:22 back bbstored[19435]: Incoming connection from <client ip>
port 55880 (handling in child 19544)
Nov 24 13:19:23 back bbstored[19544]: Certificate CN: BACKUP-2000
Nov 24 13:19:23 back bbstored[19544]: Receive Version(0x1)
Nov 24 13:19:23 back bbstored[19544]: Receive Version(0x1)
Nov 24 13:19:23 back bbstored[19544]: Send Version(0x1)
Nov 24 13:19:23 back bbstored[19544]: Send Version(0x1)
Nov 24 13:19:23 back bbstored[19544]: Receive Login(0x2000,0x0)
Nov 24 13:19:23 back bbstored[19544]: Receive Login(0x2000,0x0)
Nov 24 13:19:23 back bbstored[19544]: Login: Client ID 00002000, Read/Write
Nov 24 13:19:23 back bbstored[19544]: Send
LoginConfirmed(0x405d12cdfa280,0xcdac8,0x780000,0xf00000)
Nov 24 13:19:23 back bbstored[19544]: Send
LoginConfirmed(0x405d12cdfa280,0xcdac8,0x780000,0xf00000)
Nov 24 13:19:23 back bbstored[19544]: Receive
ListDirectory(0x1,0x2,0xc,false)

As you can see, there is a communication outage for a couple of minutes on
both the server and the client side.
The outage was not caused by a netword error - both the client and the
server are being monitored on permanent basis, so that an outage to any of
the running services gets logged from any time between 5 seconds to 3
minutes.

Thanks

On Wednesday 23 November 2005 20:04, Ben Summers wrote:
>
> On 23 Nov 2005, at 13:30, filip.hlavenka at nasieti.sk wrote:
>
> > I've been using boxbackup in lazy mode for a couple of months on
> > our local
> > network to back up almost a dozen of servers. Everything worked
> > fine, so I
> > decided to include some of the servers overseas into the backup
> > process.
> >
> > [snip]
> >
> >> From the logs it seems obvious that there is some network/
> >> certificate issue,
> > but I can login to the backup server using the bbackupquery utility.
>
> Please set ExtendedLogging = yes in bbackupd.conf and post the last
> bit of logging before the connection dies.
>
> Ben
>
>
>
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