[Box Backup] Problem with large files?

Ben Summers boxbackup at fluffy.co.uk
Mon Sep 19 11:07:34 BST 2005


On 18 Sep 2005, at 15:58, Garry Glendown wrote:

>>> No. That file size should be OK on platforms which support large   
>>> files.
>>>
>> (both client and server need such support)
>>
>>
>>> or do I need to try to
>>> find the cause of this with some additional debugging?
>>>
>>
>>
>> Worth a go. It would be nice to see a log with ExtendedLogging switch
>> on on both client and server. 7/47 suggests that an error was   
>> returned
>> from the server, and you'll need that log to see it.
>>
>
> OK, running now, though I suspect I know what actually caused it:
>
> query > usage
>           Used     3999.2Mb  88% ***********************************
>      Old files        0.0Mb   0%
>  Deleted files      563.8Mb  12% *****
>    Directories       15.7Mb   0%
>     Soft limit     4000.0Mb  88% ***********************************
>     Hard limit     4500.0Mb 100%  
> ****************************************
>
> Could it be that boxbackup doesn't handle file uploads that exceed the
> amount of available space to graceful yet? Shouldn't the client check
> before the upload whether the file will actually fit the alottet  
> space?
> I know the files are compressed and crypted, but still it might be  
> nice
> to keep some kind of track of the available space ;) Imagine this
> happening on a WAN line with traffic charged ... (no, this was running
> on a LAN link, so no problem there ;) )

Yes, that will be the problem. The server will be telling the client  
that there wasn't enough space available in the account, and refusing  
to add the file.

And you're right, it does need to be more graceful about it.

Ben






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