[Box Backup] Troubleshooting "Connection TLSWriteFailed 7/33" on OS X server/client setup

[Ben Summers]

After bbackupd retries, does it succeed? Might you have a dodgy  
connection to the server? (getting the obvious out of the way)

Are the discs full on your server?

What are the account stats?

Ben


On 7 Aug 2006, at 14:48, Tobias Balle-Petersen wrote:

> Hello...
>
> Turns out extended logging was enabled on the server.  This is all  
> I get (not running debug server).
>
> Aug  7 14:12:18 maigo bbstored[8586]: Receive StoreFile 
> (0x1c04f4,0x418759c198100,0x9b696d3c9c56b06f,0x0,OPAQUE)
> Aug  7 14:12:18 maigo bbstored[8586]: Receive StoreFile 
> (0x1c04f4,0x418759c198100,0x9b696d3c9c56b06f,0x0,OPAQUE)
> Aug  7 14:12:19 maigo bbstored[8586]: Receiving stream, size uncertain
> Aug  7 14:12:19 maigo bbstored[8586]: Send Success(0x1c04f5)
> Aug  7 14:12:19 maigo bbstored[8586]: Send Success(0x1c04f5)
> Aug  7 14:12:19 maigo bbstored[8586]: Receive StoreFile 
> (0x1c04f4,0x41874f6384b40,0x219eb70753911453,0x0,OPAQUE)
> Aug  7 14:12:19 maigo bbstored[8586]: Receive StoreFile 
> (0x1c04f4,0x41874f6384b40,0x219eb70753911453,0x0,OPAQUE)
> Aug  7 14:12:19 maigo bbstored[8586]: Receiving stream, size uncertain
> Aug  7 14:24:55 maigo bbstored/hk[241]: Starting housekeeping
> Aug  7 14:24:55 maigo bbstored/hk[241]: Finished housekeeping
> Aug  7 14:26:31 maigo bbstored[8586]: Connection statistics for  
> BACKUP-A: IN=3315979694 OUT=965309836 TOTAL=4281289530\n
> Aug  7 14:26:31 maigo bbstored[8586]: in server child, exception  
> Connection TLSReadFailed (Probably a network issue between client  
> and server.) (7/34) -- terminating
> child
>
>
> This is my bbstored.conf on the server:
> RaidFileConf = /etc/box/raidfile.conf
> AccountDatabase = /etc/box/bbstored/accounts.txt
>
> # Uncomment this line to see exactly what commands are being  
> received from clients.
> ExtendedLogging = yes
>
> # scan all accounts for files which need deleting every 15 minutes.
>
> TimeBetweenHousekeeping = 900
>
> Server
> {
>        PidFile = /var/run/bbstored.pid
>        User = box
>        ListenAddresses = inet:xxxxxx
>        CertificateFile = /etc/box/bbstored/xxxxxx-cert.pem
>        PrivateKeyFile = /etc/box/bbstored/xxxxxx-key.pem
>        TrustedCAsFile = /etc/box/bbstored/clientCA.pem
> }
> '
>
> Thanks
>
>
>
>
> Ben Summers wrote:
>>
>> On 7 Aug 2006, at 14:25, Tobias Balle-Petersen wrote:
>>
>>> Hello...
>>>
>>> Thanks for the advice, I'll give it a try and post the results.
>>>
>>> I am wondering though... How can a certificate be "kind of OK" ?  
>>> My backup runs, but usually quits
>>> at some point with the errors seen in my original logfile? The  
>>> certificate is not rejected at the time of connection?
>>
>> Sorry, I assumed from your message it never made a connection.  
>> Certificates either work or don't work.
>>
>> So, what does the log look like on the server when you set  
>> ExtendedLogging = yes ?
>>
>> Ben
>>
>>
>>
>>> Ben Summers wrote:
>>>>
>>>> On 7 Aug 2006, at 14:17, Tobias Balle-Petersen wrote:
>>>>
>>>>> Hello...
>>>>>
>>>>>
>>>>> Would I be able to create new certificates without having to  
>>>>> recreate my store?
>>>>
>>>> Yes, as long as the account numbers do not change for the clients.
>>>>
>>>>> If yes, how is the procedure different than the initial procedure?
>>>>
>>>> It isn't. Certificates are replaceable.
>>>>
>>>> But... don't let the config scripts overwrite the keys file.  
>>>> (.raw extension)
>>>>
>>>> Ben
>>>>
>>>>
>>>>>
>>>>> Ben Summers wrote:
>>>>>>
>>>>>> Are the clocks synchronised?
>>>>>>
>>>>>> Did you follow the certificate generation process exactly?  
>>>>>> Rememebering that server and client certificates have  
>>>>>> different signing commands?
>>>>>>
>>>>>> Ben
>>>>>>
>>>>>>
>>>>>> On 7 Aug 2006, at 13:32, Tobias Balle-Petersen wrote:
>>>>>>
>>>>>>> Hello...
>>>>>>>
>>>>>>> I keep getting errors like the ones seen below when backing  
>>>>>>> up my OS X client to my OS X server. Any ideas?
>>>>>>> I'm running the debug client.
>>>>>>>
>>>>>>>
>>>>>>> Aug  7 14:26:34 yoiko bbackupd[27003]: TRACE: Exception  
>>>>>>> thrown: ConnectionException(Conn_TLSWriteFailed) at  
>>>>>>> SocketStreamTLS.cpp(426)\n
>>>>>>> Aug  7 14:26:34 yoiko bbackupd[27003]: SSL err during Write:  
>>>>>>> error:1409F07F:SSL routines:SSL3_WRITE_PENDING:bad write retry
>>>>>>> Aug  7 14:26:34 yoiko bbackupd[27003]: TRACE: Exception  
>>>>>>> thrown: ConnectionException(Conn_TLSWriteFailed) at  
>>>>>>> SocketStreamTLS.cpp(426)\n
>>>>>>> Aug  7 14:26:34 yoiko bbackupd[27003]: Exception caught  
>>>>>>> (Connection TLSWriteFailed 7/33), reset state and waiting to  
>>>>>>> retry...
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Tobias Balle-Petersen
>>>>>>> _______________________________________________
>>>>>>> boxbackup mailing list
>>>>>>> boxbackup at fluffy.co.uk
>>>>>>> http://lists.warhead.org.uk/mailman/listinfo/boxbackup
>>>>>>
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>>>>>
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