[Box Backup] Box Backup check fix Segmentation fault

[Paul MacKenzie]

Hi Ben

Thanks for your response

Here is the output I think you are looking for

                   Account ID: 12345SB
               Last object ID: 4968730
                  Blocks used: 15629037 (30525.46Mb)
     Blocks used by old files: 5356308 (10461.54Mb)
Blocks used by deleted files: 1231149 (2404.59Mb)
   Blocks used by directories: 141788 (276.93Mb)
             Block soft limit: 15360000 (30000.00Mb)
             Block hard limit: 25600000 (50000.00Mb)
          Client store marker: 1163917214000000

This account is only about 6 months old. It has always been with the 
newest version of box backup on the server.

I ran it again and the same result came up. I am not sure of the 
number of files but there are probably a lot of little files that are 
old / deleted. Oddly I have another server with definitely more files 
that seems to check fine so far. I was noticing the system was not 
backing up so I was taking this fix step in hopes that the fix would 
allow it to start backing up again.

Any ideas on how this can be fixed or do I have to wipe it and recreate it?

Thanks for you help,

Paul


>What's the output of bbstoreaccounts info for that account? Can you
>make a guess at the number of files backed up in that account? (or at
>least is that number less than 4.9 million your output below might
>suggest) How old is the account?