[Box Backup] Unknown errors

[Torsten]

Hi,

> > i use BB svn2377
>
> On all clients and on the server?

Yes, everything is -r2377. 

> > and i have some errors i do not unterstand. So my quesion is,
> > what does the following errors mean?
> >
> > On Backup Server (bbstored):
> >
> > Exception thrown: BackupStoreException(AddedFileDoesNotVerify) at
> > BackupStoreContext.cpp(573)
>
> I think that means that the server decided that the file uploaded by the
> client was corrupted. Can you give me any more information? Have you seen
> this error before? Is it repeatable? What messages do you get on the
> client around this time?
>
> > Exception thrown:
> > ConnectionException(Conn_Protocol_UnknownCommandRecieved) at
> > autogen_BackupProtocolServer.cpp(912)
>
> That shouldn't happen, it may be a result of the previous error or it
> could indicate a bug in the client, or a version mismatch between client
> and server. Does it occur in isolation, or immediately after the previous
> error?

This errors does repeat. They belong together. Now i print the errors with 
timestamps.

************************The Server:
Dec 19 12:10:18 nil-backup bbstored client=0x00003006[29558]: WARNING: 
Exception
 thrown: BackupStoreException(AddedFileDoesNotVerify) at 
BackupStoreContext.cpp(
573)
Dec 19 12:10:18 nil-backup bbstored client=0x00003006[29558]: WARNING: 
Exception
 thrown: ConnectionException(Conn_Protocol_UnknownCommandRecieved) at 
autogen_Ba
ckupProtocolServer.cpp(912)
************************The Client
Dec 19 11:55:31 matrix bbackupd[6806]: NOTICE: Beginning scan of local files
Dec 19 12:10:18 matrix bbackupd[6806]: ERROR: Failed to read from 
file: /boxmount/boxmount-SERVERHH/testfile.dat: Permission denied (13)
Dec 19 12:10:18 exobackup bbackupd[6806]: WARNING: Exception thrown: 
CommonException(OSFileReadError) at FileStream.cpp(200)
Dec 19 12:10:18 matrix bbackupd[6806]: ERROR: Failed to upload 
file: /boxmount/boxmount-SERVERHH/testfile.dat: caught exception: Common 
OSFileReadError (1/14)
Dec 19 12:10:18 matrix bbackupd[6806]: WARNING: ListDirectory command failed: 
received error FileDoesNotVerify = 6
Dec 19 12:10:18 matrix bbackupd[6806]: WARNING: Exception thrown: 
ConnectionException(Conn_Protocol_UnexpectedReply) at 
autogen_BackupProtocolClient.cpp(1545)
Dec 19 12:10:18 matrix bbackupd[6806]: WARNING: Exception thrown: 
ConnectionException(Conn_TLSReadFailed) at SocketStreamTLS.cpp(339)
Dec 19 12:10:18 matrix bbackupd[6806]: NOTICE: About to notify administrator 
about event backup-error, running 
script '/root/exobackup/boxbackup/NotifySysadmin.sh backup-error'


> > On a different system and different account i see the following on the
> > backup client:
> >
> > Exception thrown:
> > ConnectionException(Conn_Protocol_UnknownCommandRecieved) at
> > autogen_BackupProtocolServer.cpp(912)
>
> Are you sure that error is on the client and not on the server? Were there
> any errors before it?

Sorry, this was a copy&paste error. Of course this was an server error. 
>
> > ERROR: Internal error during backup run: basic_string::substr
>
> This is very unusual. Is that on the client or the server? (I guess on the
> client). Are there any preceding errors? Is it possible that the client
> ran out of memory? Can you reproduce it?

Here again the complete error, its all from client. The server does not print 
errors:

Dec 19 11:19:36 test bbackupd[2679]: ERROR: Failed to read from 
file: /exomount/exomount-server-DiskD/WEB/PC_info/Outlook/Outlook.pst: 
Permission denied (13)
Dec 19 11:19:36 test bbackupd[2679]: ERROR: Internal error during backup run: 
basic_string::substr
Dec 19 11:19:36 test bbackupd[2679]: NOTICE: About to notify administrator 
about event backup-error, running 
script '/root/exobackup/boxbackup/NotifySysadmin.sh backup-error'

thanks
  Torsten