[Box Backup] Eventlog full with warnings

Roy boxbackup at boxbackup.org
Sat Nov 29 11:16:22 GMT 2008


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Roy wrote:
> Chris Wilson wrote:
>> Hi Roy,
>>
>> On Wed, 19 Nov 2008, Roy wrote:
>>
>>  
>>>> I'm afraid there's no debug information that would help at this 
>>>> point. The best thing would be to have access to the machine where 
>>>> it happens, but I assume that's not possible for you. Failing that, 
>>>> I have to be able to reproduce it, and so far I haven't been able to.
>>>>       
>>> It is my workstation, that I use most of the time. So it would be 
>>> quite hard
>>> to do that. BTW it's a Windows system. So I must use RDP or VNC. But 
>>> can I do
>>> some things for you to test things? Maybe a chat/debug session would 
>>> be quite
>>> handy for this?
>>>     
>>
>> Unfortunately at the moment I have no idea where this bug might come 
>> from, how the memory could get corrupted, so I can't think of 
>> anything obvious for you to test unless I can somehow make a custom 
>> build of bbackupd that has memory corruption detection.
>>
>> Another thing that would be really helpful is to have a debug log 
>> file where both the initial run (when the IDs are stored in the 
>> mapping database) and the subsequent run (where those IDs are used to 
>> detect moved files) in the same file. You've sent me two separate log 
>> files already but I don't know whether there were any intervening 
>> runs or what could have happened in the time between those logs.
>>   
> Initial run, is the first run when the service starts? I will start 
> logging again...
>>  
>>>> If you run the same build on another Windows system, does it have 
>>>> the same
>>>> problem? Can you give me the Volume Serial Numbers of each drive 
>>>> that you're
>>>> backing up?
>>>>       
>>> I didn't upgrade my other Windows systems to this build. And I'm 
>>> reluctant to
>>> do it, because of these errors.
>>>     
>>
>> It's just a warning message, which was previously ignored. It could 
>> well be a false alarm.   
> Maybe on Saturday I will upgrade a Windows 2003 server to this 
> version. I will monitor the eventlog.
>>  
>>> Where can I find these volume serial numbers? Then I will post them.
>>>     
>>
>> Use "dir" on each drive, the volume serial number is at the top of 
>> the output.
>>   
> c: => 941B-B190
> d: => 78FA-5915
>>  
>>>> What's the biggest problem for you at the moment? The fact that the 
>>>> messages are filling up your logs, or is the backup not actually 
>>>> working? I think that it should be working if "compare -a" works 
>>>> for you and reports no differences. Could you try that and let me 
>>>> know?
>>>>       
>>> I'm afraid that the backup isn't working correctly. Tomorrow I will 
>>> do a
>>> compare -a, so then I can tell more. The logs filling is not the 
>>> worst of
>>> this, it's however annoying. And I stop looking at it, so I can miss 
>>> other
>>> problems.
>>>     
>>
>> Please do run a compare -a when you can, I hope that it will reassure 
>> you that the backup is actually working correctly and that the 
>> warnings, although they indicate a false assumption on our part that 
>> may be a bug in Box Backup, are relatively harmless and can be 
>> ignored for now.
>>
>> Unfortunately I'm just too busy this week to look into it much 
>> further. Next week should be better for me.
>>
>> Cheers, Chris.
>>   
> Oke, I will run that check tomorrow and let you know what happened.
>
> Thanks for your time!
>
> Cheers,
>
> Roy
>
>
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>
Hi Chris,

I updated a Windows 2003 server machine with the 2368 build (same one as 
on my workstation) and got the same problems. Bot machines are upgraded 
from build 1857. I started without the old StoreObjectInfoFile (so BB 
had to create a new one). First run is clean and on the second run I got 
a lot of errors.

I also made a diff file for two of the errors in the notifyscript. I 
don't know if they are allready solved or not, because they are 
generated by the build system.

Cheers,

Roy

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